End User License Agreement (EULA)

Last Updated: November 16, 2025

1. Parties to the Agreement

Licensor:
Company Name: Fully Private LLC
Registered Address: 651 N Broad Street, Suite 201, Middletown, DE 19709, United States
State of Incorporation: Delaware, United States
Email: [email protected]

Licensee: Any individual or entity that downloads, installs, or uses the Fully Private VPN software.

2. Grant of License

2.1 License Grant: Subject to your compliance with this Agreement and payment of applicable fees, Fully Private LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Download, install, and use the Software on devices you own or control
• Access and use the VPN service as described in your subscription plan
• Receive updates and upgrades to the Software as made available

2.2 License Restrictions: This license does NOT permit you to:

• Use the Software for any unlawful purpose or in violation of any applicable laws
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Software
• Modify, adapt, translate, or create derivative works based on the Software
• Remove, alter, or obscure any copyright, trademark, or proprietary notices
• Rent, lease, lend, sell, redistribute, or sublicense the Software
• Share your account credentials with others or allow multiple users on a single account (unless permitted by your plan)
• Use the Software to send spam, distribute malware, or engage in network abuse
• Attempt to gain unauthorized access to our servers, systems, or networks

2.3 Device Limitations: Your license permits installation and use of the Software on a limited number of devices as specified in your subscription plan. You may not exceed this limit without upgrading your subscription.

3. Software Ownership and Intellectual Property

3.1 Ownership: The Software, including all intellectual property rights therein, is and shall remain the exclusive property of Fully Private LLC and its licensors. This Agreement does not grant you any ownership rights to the Software.

3.2 Intellectual Property Rights: The Software is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. All rights not expressly granted in this Agreement are reserved by Fully Private LLC.

3.3 Trademarks: "Fully Private VPN", the Fully Private logo, and all related trademarks, service marks, trade names, and logos are proprietary to Fully Private LLC. You may not use these marks without our prior written consent.

3.4 Feedback: If you provide feedback, suggestions, or ideas about the Software, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our products and services.

4. Subscription and Payment Terms

4.1 Subscription Plans: The Software requires an active subscription to access the VPN service. Various subscription plans are available with different features, durations, and pricing.

4.2 Payment: By subscribing to our service, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable except as required by law or our refund policy.

4.3 Automatic Renewal: Unless you cancel your subscription before the renewal date, your subscription will automatically renew for an additional period equal to the original term at the then-current subscription rate.

4.4 Price Changes: We reserve the right to modify subscription prices. Price changes will be communicated to you at least 30 days in advance and will take effect at your next renewal date.

4.5 Refund Policy: We offer a 30-day money-back guarantee for first-time subscribers. To request a refund, contact [email protected] within 30 days of your initial purchase.

5. Acceptable Use Policy

5.1 Lawful Use Only: You agree to use the Software and Service only for lawful purposes and in compliance with all applicable laws and regulations.

5.2 Prohibited Activities: You expressly agree NOT to use the Software or Service to:

• Engage in illegal activities including but not limited to hacking, cracking, or distributing illegal content
• Transmit malware, viruses, worms, trojans, or other malicious code
• Send unsolicited bulk email (spam) or engage in email bombing
• Conduct network attacks, port scanning, or vulnerability testing without authorization
• Infringe upon intellectual property rights, including unauthorized distribution of copyrighted material
• Engage in activities that violate privacy rights or data protection laws
• Harass, threaten, defame, or violate the rights of others
• Impersonate any person or entity or falsely represent your affiliation
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use the Service to host, store, or distribute child exploitation material
• Engage in cryptocurrency mining without authorization
• Conduct or facilitate terrorism, human trafficking, or other serious crimes

5.3 Enforcement: We reserve the right to investigate violations of this Acceptable Use Policy. Violation may result in immediate suspension or termination of your account without refund.

5.4 Cooperation with Authorities: We will cooperate with law enforcement authorities and may disclose information if required by valid legal process, though our no-logs policy limits the data we can provide.

6. Privacy and Data Protection

6.1 Privacy Policy: Your use of the Software is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. Please review our Privacy Policy at fullyprivatevpn.com/privacy-policy.

6.2 No-Logs Policy: We maintain a strict no-logs policy. We do not collect, store, or log your browsing activity, connection timestamps, IP addresses, DNS queries, or traffic data.

6.3 Data Collection: We only collect minimal data necessary to operate the Service, including your email address, payment information (processed by third parties), and aggregate usage statistics.

6.4 Data Security: We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls.

7. Software Updates and Modifications

7.1 Updates: We may provide updates, patches, or upgrades to the Software to improve functionality, security, or performance. These updates may be automatically downloaded and installed.

7.2 Changes to Service: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice. We may also add, remove, or modify server locations.

7.3 Compatibility: You are responsible for ensuring your device meets the minimum system requirements for the Software. We are not responsible for compatibility issues with third-party software or hardware.

7.4 Mandatory Updates: Some updates may be mandatory for security or operational reasons. Failure to install mandatory updates may result in reduced functionality or inability to use the Service.

8. Disclaimers and Warranties

8.1 AS-IS BASIS: THE SOFTWARE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE OR QUIET ENJOYMENT
• ACCURACY OR COMPLETENESS

8.2 No Guarantee of Service: We do not guarantee that:

• The Service will be uninterrupted, secure, or error-free
• The Software will meet your specific requirements
• Defects will be corrected
• The Service will be available at any particular time or location
• The Service will provide complete anonymity or security

8.3 Third-Party Services: We are not responsible for the availability, content, or performance of third-party websites or services accessed through the Software.

8.4 User Responsibility: You acknowledge that:

• A VPN is a tool that enhances privacy but does not guarantee absolute anonymity
• You are responsible for your own actions while using the Service
• You should follow security best practices to maximize protection
• The Service cannot protect against all forms of surveillance or tracking

9. Limitation of Liability

9.1 MAXIMUM LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FULLY PRIVATE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES
• LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SOFTWARE OR SERVICE
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA
• DAMAGES RESULTING FROM THIRD-PARTY CONDUCT OR CONTENT ON THE SERVICE
• DAMAGES RESULTING FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS

9.2 CAP ON LIABILITY: Our total liability to you for all claims arising from or related to this Agreement shall not exceed the amount you paid to us in the six (6) months preceding the claim.

9.3 Jurisdictional Limitations: Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

9.4 Essential Basis: You acknowledge that these limitations of liability are an essential basis of the bargain and that we would not provide the Software or Service without these limitations.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fully Private LLC and its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, arising from or relating to:

• Your use or misuse of the Software or Service
• Your violation of this Agreement
• Your violation of any law or regulation
• Your violation of any rights of a third party
• Your User Content or data transmitted through the Service
• Any false, inaccurate, or misleading information you provide

11. Term and Termination

11.1 Term: This Agreement is effective from the date you first download, install, or use the Software and continues until terminated by either party.

11.2 Termination by You: You may terminate this Agreement at any time by:

• Canceling your subscription through your account settings or customer support
• Uninstalling the Software from all your devices
• Ceasing all use of the Service

11.3 Termination by Us: We may suspend or terminate your access to the Software or Service immediately, without notice, if:

• You breach any provision of this Agreement
• Your subscription payment fails or is disputed
• You engage in prohibited activities as described in Section 5
• We are required to do so by law or legal process
• We discontinue the Service or Software

11.4 Effect of Termination: Upon termination:

• Your license to use the Software immediately terminates
• You must cease all use of the Software and Service
• You must uninstall the Software from all devices
• We may delete your account and all associated data
• You will not be entitled to any refund of subscription fees (except as required by law)

11.5 Survival: Sections 3 (Ownership), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12 (Governing Law), and other provisions that by their nature should survive termination shall survive any termination of this Agreement.

12. Governing Law and Dispute Resolution

12.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

12.2 Jurisdiction: You agree to submit to the personal and exclusive jurisdiction of the courts located in Delaware for resolution of any disputes arising from this Agreement.

12.3 Arbitration Agreement: Any dispute, claim, or controversy arising out of or relating to this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

12.4 Class Action Waiver: You agree that any proceedings to resolve disputes will be conducted on an individual basis and not as a class action, consolidated action, or representative action.

12.5 Exceptions: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.

13. Export Compliance

You acknowledge that the Software may be subject to export control laws and regulations. You agree to comply with all applicable export and import laws and regulations. You represent and warrant that you are not:

• Located in a country subject to a U.S. Government embargo
• Listed on any U.S. Government list of prohibited or restricted parties
• Subject to restrictions under applicable sanctions programs

14. Changes to This Agreement

14.1 Modifications: We reserve the right to modify this Agreement at any time. We will notify you of material changes by:

• Posting the updated Agreement with a new "Last Updated" date
• Sending notice to your registered email address
• Displaying an in-app notification

14.2 Acceptance of Changes: Your continued use of the Software or Service after changes to this Agreement constitutes your acceptance of the revised terms. If you do not agree to the changes, you must stop using the Software and cancel your subscription.

14.3 Notice Period: Material changes will be effective 30 days after notification, except for changes required by law which may be effective immediately.

15. General Provisions

15.1 Entire Agreement: This Agreement, together with our Terms and Conditions and Privacy Policy, constitutes the entire agreement between you and Fully Private LLC regarding the Software and Service and supersedes all prior agreements and understandings.

15.2 Severability: If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver: Our failure to enforce any right or provision of this Agreement shall not be deemed a waiver of such right or provision.

15.4 Assignment: You may not assign or transfer this Agreement or your rights under it without our prior written consent. We may assign this Agreement without restriction.

15.5 Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or government restrictions.

15.6 Independent Contractors: You and Fully Private LLC are independent contractors, and this Agreement does not create a partnership, franchise, joint venture, agency, or employment relationship.

15.7 Language: This Agreement is written in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

15.8 Headings: Section headings are for convenience only and shall not affect the interpretation of this Agreement.

16. Contact Information

If you have questions about this EULA, please contact us:

• Company: Fully Private LLC
• Address: 651 N Broad Street, Suite 201, Middletown, DE 19709, United States
• Legal Email: [email protected]
• Support Email: [email protected]
• Website: https://fullyprivatevpn.com