Your digital security is our priority. Our expert support team is available 24/7 to ensure your VPN experience is seamless and secure. From setup assistance to advanced configuration, we're committed to keeping you protected every step of the way.
8565 Manina Avenue • Brisbon Street NY 91335, United States
Find quick answers to common questions about Fully Private VPN. Our comprehensive FAQ covers everything from setup to advanced features.
Table of contents
How do I get started with Fully Private VPN?
Getting started is simple: 1) Choose your plan and create an account, 2) Download our app for your device, 3) Log in with your credentials, and 4) Connect to any server location. You'll be protected in under 2 minutes!
How to watch Netflix with Fully Private VPN?
Your real IP address disappear so that your online
Yes! Fully Private VPN works seamlessly with Netflix, Hulu, Disney+, BBC iPlayer, and other streaming services. Our optimized servers ensure smooth streaming without buffering or quality loss.
How do I connect from countries with internet restrictions?
Our advanced obfuscation technology disguises VPN traffic as regular internet traffic, allowing you to bypass even the most sophisticated firewalls and censorship systems in restrictive countries.
How do I set up VPN on my router?
Setting up VPN on your router protects all connected devices automatically. We provide detailed setup guides for popular router brands including Asus, Netgear, Linksys, and DD-WRT firmware.
How many devices can I connect simultaneously?
You can connect up to 10 devices simultaneously with a single Fully Private VPN account. This includes phones, tablets, computers, smart TVs, and routers - perfect for protecting your entire household.
Do you keep logs of my activity?
Absolutely not. We maintain a strict zero-logs policy - we never record, store, or monitor your browsing activity, connection logs, or personal data. Your privacy is completely protected.
What encryption do you use?
We use military-grade AES-256 encryption with perfect forward secrecy. This is the same encryption standard used by banks and government agencies to protect classified information.
Is my data safe on public Wi-Fi?
Yes! Our VPN creates an encrypted tunnel that protects all your data on public Wi-Fi networks. Hackers cannot intercept your passwords, emails, or personal information.
Can governments track me through VPN?
No. Our advanced encryption and no-logs policy make it virtually impossible for anyone, including governments, to track your online activities. We operate outside of surveillance alliances for maximum protection.
What is a kill switch and do you have one?
Yes! Our automatic kill switch immediately blocks all internet traffic if your VPN connection drops, preventing any data leaks. This ensures your real IP address is never exposed.
Which devices and platforms do you support?
We support all major platforms: Windows, Mac, iOS, Android, Linux, routers, smart TVs, and browser extensions for Chrome and Firefox. One account protects all your devices.
How fast are your servers?
Our premium servers deliver blazing-fast speeds with minimal latency. Most users experience less than 5% speed reduction, and many locations offer gigabit speeds for seamless streaming and downloading.
Can I use VPN for torrenting and P2P?
Yes! We fully support P2P traffic and torrenting on our optimized servers. Your downloads are completely private and secure with unlimited bandwidth.
Do you offer split tunneling?
Yes! Split tunneling allows you to choose which apps use the VPN while others connect directly. Perfect for accessing local services while keeping sensitive apps protected.
What VPN protocols do you support?
We support multiple protocols including WireGuard (fastest), OpenVPN (most compatible), and IKEv2 (best for mobile). Our app automatically selects the best protocol for your connection.
What payment methods do you accept?
We accept all major credit cards, PayPal, cryptocurrency (Bitcoin, Ethereum), and other secure payment methods. All transactions are processed securely and anonymously.
Do you offer a money-back guarantee?
Yes! We offer a 30-day money-back guarantee on all plans. If you are not completely satisfied with our service, contact us within 30 days for a full refund.
How do I cancel my subscription?
You can cancel anytime from your account dashboard or by contacting our support team. No cancellation fees, and you can continue using the service until your current billing period ends.
Your real IP address disappear so that your online
Can I change my plan anytime?
Absolutely! You can upgrade or downgrade your plan at any time from your account dashboard. Changes take effect immediately, and we will prorate any billing adjustments.
Do you offer discounts for longer subscriptions?
Yes! We offer significant savings on annual and multi-year plans. The longer your subscription, the more you save per month. Check our pricing page for current discount rates.
